Local Roots & Experience
Hopkins takes pride in being a local firm that caters to local people. Our history began in Sutton in Ashfield in 1913, and over the century opened more offices in Mansfield and Nottingham. Through our ability to adapt to our clients’ needs and expand our areas of legal expertise, we are now one of the strongest firms in north Nottinghamshire.
But it’s much more than strength that defines Hopkins. It’s about our genuinely friendly, down-to-earth, personal approach.
Personal Friendly Approach
We know walking into a solicitor’s office for the first time can be extremely daunting, so we want to make sure our clients feel comfortable enough to tell us their story, trust and confide in us about the truth and their concerns, and listen to the honest advice we give them.
We choose our staff not only for their legal expertise, but also for their ability to build strong, lifelong personal relationships with our clients that spans over generations. We’re proud to put our clients’ needs at centre of everything we do and this is reflected in our strong local reputation.
Our clients often comment how worried they were walking in the door, and how relieved they now feel after having met their solicitor, had a relaxing friendly chat over a cup of tea and were given supportive, easy to understand advice, on how to resolve their problem.
High Customer Care Standards
The entire Hopkins team are committed to providing the best personal client care, and our Managing Partner personally reads daily, comments our clients write on our customer satisfaction survey.
We are proud that the quality of our service has been recognised by the Law Society with the prestigious LEXCEL standard which is only given to solicitors’ firms that meet the highest standards of management and customer care.
Hopkins have also held the Investors In People standard since 2003. And were acknowledged by the local business community for our high standards by winning the 2015 Mansfield Chad Business Awards, Customer Care Business of the Year.
Supporting Local Charities
Hopkins supports multiple charities, both locally and nationally, and our teams take part in various fun fundraising events throughout the year. We also work very closely with local charities that support our clients’ that are most in need, including homelessness and domestic violence.
Many of our Partners and Solicitors also sit on boards to help local schools and charities understand how to best responsibly support their local community.