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Holiday Accident & Illness Claims

Have You Suffered an Accident or Illness While on Holiday? Let Hopkins Solicitors Guide You Through Your Claim.

Don’t Let Unexpected Mishaps Ruin Your Recovery—We’re Here to Ensure You Get the Compensation You Deserve.

Unexpected accidents and illnesses can transform a relaxing holiday into a stressful ordeal. At Hopkins Solicitors, we understand the profound impact this can have on your life. That’s why we specialize in holiday accident and illness claims, helping you navigate through these turbulent times with ease and confidence.

Why Trust Hopkins Solicitors with Your Holiday Claim?

  • Specialized Knowledge: Our team is well-versed in the complexities of holiday accident and illness claims, ensuring you receive expert guidance.
  • Client-Centric Service: We prioritize your needs and well-being, making sure the legal process is transparent and tailored to your circumstances.
  • No Win, No Fee: Worried about costs? Our ‘No Win, No Fee’ policy means you pay nothing unless we win your case.

Ready to Begin Your Claim?

Navigating the legal world can be daunting, especially after a distressing holiday experience. At Hopkins Solicitors, we’re dedicated to offering clear, compassionate, and effective support. Let us handle the complexities, so you can focus on your recovery.

Your journey to justice and compensation starts with a simple step: reaching out to us.

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If you’ve suffered an accident or illness while on holiday, knowing your rights is crucial. At Hopkins Solicitors, we specialise in managing holiday accident and illness claims. We provide expert guidance and support to those in need. Our team understands the challenges and uncertainties that can arise from such situations. We’re here to help you understand them with care and expertise. 

With our experience in handling these claims, we can offer you the guidance and advocacy you need. This helps you seek the compensation you deserve. Whether you’ve been injured in a hotel, on a cruise, or during an excursion, we’re here to assist you every step of the way. Don’t hesitate to reach out to us for compassionate legal help. Let Hopkins Solicitors be your trusted partner. We specialise in seeking justice and compensation for your holiday-related injuries or illnesses.

Understanding Holiday Accident & Illness Claims 

On holiday, you expect excitement and relaxation, not accidents or illnesses. Despite our best hopes, unexpected events can disrupt plans and leave us needing help. Understanding your rights about holiday accident and illness claims is crucial. These claims involve seeking compensation for injuries or illnesses sustained during travel. These incidents can arise from various situations. They include accidents within the confines of your hotel or resort. Mishaps may occur during organised excursions or transportation. They can also happen as a result of food poisoning from contaminated meals or beverages. This can turn a dream getaway into a nightmare. Eating contaminated food or drinks can cause nausea and diarrhoea. 

Accidents occurring within the premises of hotels or resorts also lead to claims. Slips and falls can happen near swimming pools, in hotel lobbies, or on uneven walkways. This results in injuries ranging from minor cuts and bruises to more serious fractures. Moreover, mishaps during excursions or transport are not uncommon. Slippery tour bus surfaces, water-based activity injuries, and travelling accidents are all claim sources. Recognising which accidents are eligible for claims is vital for holidaymakers.

Eligibility for Making a Claim 

When considering whether you’re eligible to claim for a holiday accident or illness, several factors come into play. Establishing that another party caused the incident through negligence or fault is essential. This could be hotel management, tour operators, transportation companies, or food service providers. Documentation plays a crucial role in confirming your claim. While still on holiday, it’s vital to gather evidence. This includes photographs of the scene, witness statements and medical records. Reporting the incident to the right people, like staff or the authorities is crucial. An official record is then created, which can be valuable in pursuing a claim back home. 

Furthermore, the severity of the injury or illness determines eligibility for a claim. Claims involve injuries requiring medical treatment that affect your holiday experience and well-being. It’s also essential to consider the laws governing claims in the incident’s location. Countries may have different time limits for seeking compensation for accidents or illnesses. Understanding these criteria is essential. Taking action, such as documenting the incident and seeking legal advice, is crucial. It helps you determine your eligibility for making a claim. You can then pursue compensation for any harm suffered during your holiday.

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The Claims Process Explained 

Understanding the claims process can ease the stress of seeking compensation. Here’s a step-by-step guide on how it works:

  1. Initial Consultation. The process begins with a consultation with a solicitor experienced in these claims. The details of your case will be discussed during this consultation. This includes the circumstances of the incident and any evidence you’ve gathered.
  2. Assessment of Eligibility. The solicitor will assess whether you meet the criteria for making a claim. This includes determining fault and establishing the severity of your injuries or illness. They’ll review any documentation you’ve provided. This can include medical records and witness statements.
  3. No Win, No Fee Agreement. If the solicitor believes you have a strong case, they may offer to represent you on a ‘no win, no fee’ basis. This means you won’t have to pay any legal fees upfront. If your claim is unsuccessful, you won’t be liable for legal costs.
  4. Investigation and Evidence Gathering. Once you’ve agreed to proceed with the claim, the solicitor will conduct an investigation. They’ll gather more evidence to support your case. This involves obtaining medical reports, interviewing witnesses, and obtaining expert opinions if necessary.
  5. Negotiation with the Defendant. The solicitor will enter into negotiations with the defendant or their insurance company. This is to reach a settlement agreement. They may present evidence of fault and the extent of your injuries or illness. This supports your compensation claim.
  6. Settlement or Court Proceedings. If a settlement agreement is reached, you’ll receive compensation for your losses. This includes medical expenses, lost income, and pain and suffering. If no agreement can be reached, the solicitor may advise taking the case to court. This is to pursue compensation through a formal legal process.
  7. Compensation Payment: If your claim is successful, you’ll receive the agreed-upon compensation amount. This can provide financial support to cover any expenses. It can also replace lost income. Additionally, it can help you recover from the impact of the accident or illness.

Throughout this process, your solicitor will provide guidance and support. They will keep you informed of developments. Additionally, they will advocate for your best interests.

Time Limits for Making a Claim 

Acting promptly after a holiday accident is crucial. This is due to varying time limits for claims in different countries. Statutes of limitations are time limits that restrict how long you have to file a claim after an incident occurs. Missing these deadlines could result in forfeiting your right to seek compensation. In the UK, the time limit for making a personal injury claim is generally three years. This is from the date of the accident or the date you became aware of your illness. But, in other countries, these time limits may vary. 

It’s essential to seek legal advice as soon as possible after returning from your holiday to discuss your case. Our solicitors can assess the specific time limits that apply to your situation. They can also guide the necessary steps to take. By seeking legal advice, you can ensure that your statutory rights are protected. It also increases your chances of securing the maximum amount of compensation. 

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How Hopkins Solicitors Can Help 

At Hopkins Solicitors, we understand the distressing impact of holiday accidents and illnesses. We understand how they affect individuals and their families. We offer comprehensive support and guidance to help you understand the claims process. Our dedicated team of legal professionals is committed to providing personalised help. We tailor it to your unique circumstances. We work to ensure that you receive the maximum compensation for your injuries or illness. 

When you choose Hopkins Solicitors, you gain access to specialised services. These services are designed to support you throughout your claim journey. This includes access to expert healthcare and rehabilitation to aid in your recovery. Financial advice is offered to help ease any burdens you may be facing as a result of your accident or illness. 

With our compassionate approach and dedication, your case will be handled with care and attention. Let us help you seek justice and secure the compensation you need to move forward with confidence. 


Seeking legal guidance is essential when facing the aftermath of a holiday accident or illness. It ensures your rights are protected. It also ensures you receive the compensation you deserve. At Hopkins Solicitors, we understand the challenges you may be facing. We’re here to offer compassionate support and expert advice every step of the way. Don’t go through the claims process alone.

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Meet the Team

  1. Claire Lowe

    Claire Lowe

    Director and Solicitor

  2. Emma Brown

    Emma Brown

    Litigation Executive

  3. Lindsay Slater

    Lindsay Slater

    Associate Solicitor

  4. Michal Zawislak

    Michal Zawislak

    Associate Solicitor

  5. Patrick Todd

    Patrick Todd

    Director and Solicitor


  • 5 Stars

    Michal was great, he listened to me and he was understanding all the time. I could not have asked any better.

    , 12th February 2024

  • 5 Stars

    Outstanding service. Everything was explained in the understandable way, every question was answered without a delay. My Solicitor was very pleasant to work with, always polite and keen to help. Professionalism at the highest level. I am glad I’ve chosen Hopkins.

    , 7th September 2022

  • 5 Stars

    From initial contact to the completion of my personal injury claim I found Claire to be highly efficient, professional and reassuring. She ensured that I was updated regularly with regards to the progress of my claim and explained everything in a clear, easy to understand manner for which I am truly grateful – many thanks indeed.

    , 6th September 2022

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