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If you have a consumer dispute regarding a product or service, we can help.
When you purchase a product or service, you trust that it will be of good quality and fit for purpose. When that isn’t the case, it can leave you unhappy, frustrated and financially out of pocket.

At Hopkins, we can help you to resolve your dispute with a retailer or service provider. We work to secure a positive outcome and get you the compensation or replacement goods you require.

We can help you with:

  • Faulty and defective goods
  • Service quality issues
  • Non-delivery of goods/services and cancellation issues
  • Loan and credit agreements
  • Holiday, airline and travel disputes
  • Motor vehicle quality disputes (new and second-hand)
  • Car finance disputes
  • Warranty disputes

During your initial consultation, we will provide clear, fixed fee prices and tell you right from the start how much you can expect to pay, so that you can budget accordingly. We also offer flexible payment schedules to suit your budget.

Ask a question or find our offices.

Listen to our Legal Eagles radio programme to learn more about your consumer rights.

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Meet the Team

  1. Carl Wright

    Carl Wright

    Director and Solicitor

  2. Daniel Hovell

    Daniel Hovell

    Paralegal

  3. Laura Barker (nee Taylor)

    Laura Barker (nee Taylor)

    Partner & Solicitor

  4. Zara Abbas

    Zara Abbas

    Solicitor

Testimonials

  • 5 Stars

    Had a good experience with Hopkins Solicitors. My solicitor was always there with updates and if he wasn’t available his secretary was. Very polite people to talk too. The costs were very reasonable, on the whole I would recommend Hopkins solicitors to everybody including family and friends

    , 31st August 2022

  • 5 Stars

    My expectations were far exceeded when dealing with Ross and his team recently. The service I received was of the highest standard. I was treated with respect, courtesy and professionalism at a very difficult time. Thank you Ross, you are a credit to Hopkins.

    , 31st August 2022

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